Diesel USA Group is seeking a full-time Customer Service Representative for our Distribution Team in Louisville, Kentucky. 

This position will be responsible for assisting customers in finding the appropriate parts, providing assistance with placing orders, preparing cost quotes, and facilitating the delivery of products to our customers.

Typical duties: receiving a high volume of inbound calls to place orders, responding to e-mail inquiries about parts, researching parts availability, preparing orders, and promoting our products by identifying add-on sales opportunities.

ABOUT DIESEL USA GROUP

Since 1950, we have provided state-of-the-art equipment, technical knowledge, and an amazing amount of inventory to commercial diesel owners. We pride ourselves on providing efficient and dependable service to our customers. We have close relationships with OEM component manufacturers which gives us the ability to provide genuine parts and factory-authorized calibration.

We are looking for hardworking individuals who are passionate about the automotive industry and can help us to contribute an important service to our customers. We have taken care of our employees for 65 years, ensuring that they and their families enjoy an outstanding benefits package including medical, dental, vision, life insurance, short term disability and long term disability.  We are proud to offer TWO Retirement Plans!  We offer a 401K and an Employee Stock Ownership Plan (ESOP).  With our ESOP plan, simply by being an Associate-Owner, you truly can OWN YOUR FUTURE!

QUALIFICATIONS

• High school diploma or equivalent
• 1 year working in a customer focused environment
• Ability to multi-task and perform well in a fast paced environment
• Strong attention to detail
• Strong verbal communication skills
• Basic automotive parts knowledge helpful
• Having a "Customer Comes First" mentality
• Proficiency in Microsoft Word and Excel

 WORK SCHEDULE

This is a full-time position with a family-friendly schedule of Monday through Friday 8:30 am to 5:30 pm.  This position will require you to be in the office 5 days a week.

Do you have an excellent attitude? Are you able to work independently? Are you attentive to detail? Do you have strong problem-solving skills? Do you enjoy working with people? If so, apply today!

ARE YOU READY TO JOIN OUR TEAM?

We understand that your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be a great fit for you, please complete our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!